TABLE 1.
Characteristics of clinics reached by patient and physician telephone callers.
| Characteristics | Patient caller n (%) | Physician caller n (%) | P value |
|---|---|---|---|
| Clinics | |||
| Number reached | 138 (98%) | 127 (91%) | |
| Unreachable | 2 (1.4%) | 13 (9.3%) | |
| Person reached | |||
| Cliniciana | 56 (41%) | 89 (70%) | |
| Nonclinical staffb | 67 (48%) | 37 (29%) | |
| Otherc | 15 (11%) | 1 (0.8%) | |
| Offered fertility services for serodiscordant couples | <.0001 | ||
| Yes | 57 (41%) | 80 (63%) | |
| Matched calls: 51 (40%)d | |||
| No or Not sure | 81 (59%) | 47 (37%) | |
| Matched calls: 76 (60%)d | |||
| Referral | |||
| Could not refer | 17 (31%) | 8 (19%) | |
| Referred and unsure | 10 (18%) | 14 (33%) | |
| Referred and sure | 28 (51%) | 20 (48%) | |
Including cases in which the patient was placed on hold to inquire with a clinician (we only included these cases in which the patient knew with certainty that a clinician was consulted).
Receptionist, clinic coordinator, office manager.
Laboratory or unknown.
“Matched calls” indicates the clinics reached by both physician and patient callers. We were interested in testing the discordance between the responses to physicians and patients among the same clinics, so the data are correlated and thus cannot be analyzed as two independent samples. Because the physician callers reached 127 clinics and the patient callers reached 138 clinics total, we could not analyze this specific research question using clinics that the patients reached but the physicians did not. We had to thus match the clinics reached by the patient callers to the 127 clinics reached by the physician callers.
Leech. ART for couples with HIV. Fertil Steril 2017.