Table 4.
Proportion of satisfied and unsatisfied participants in responses to individual questions/statements
| Individual category | #Satisfied (%) | # Unsatisfied (%) | df | Chi-square test value | Probability |
|---|---|---|---|---|---|
| Ease of making an appointment | 166 (93.8) | 11 (6.2) | 1 | 135.734 | <0.001 |
| Waiting time | 169 (95.5) | 8 (4.5) | 1 | 146.446 | <0.001 |
| Lack of Technical Difficulties | 134 (75.6) | 43 (24.4) | 1 | 46.785 | <0.001 |
| Consultation time duration | 176 (99.4) | 1 (0.6) | 1 | 173.023 | <0.001 |
| Professionalism | 175 (98.9) | 2 (1.1) | 1 | 169.090 | <0.001 |
| Lactation Consultant Guidance | 170 (96) | 7 (4) | 1 | 150.107 | <0.001 |
| Time and cost effectiveness | 160 (90.4) | 17 (9.6) | 1 | 115.531 | <0.001 |
| Maintenance of Confidentiality | 168 (94.9) | 9 (5.1) | 1 | 142.831 | <0.001 |
| Paediatrician’s Involvement | 140 (79) | 37 (21) | 1 | 59.938 | <0.001 |
| Would Recommend Online Consultation | Likely: 149 (84.1) | Unlikely: 28 (15.9) | 1 | 82.718 | <0.001 |