Patient experience with nursing care(L) |
4.61 ± 0.38 |
1–5 |
|
Admission and discharge management (O) |
4.51±0.56 |
1–5 |
0.69 |
Information and education (O) |
4.38±0.68 |
1–5 |
0.78 |
Emotional support (O) |
4.53±0.52 |
1–5 |
0.77 |
Communication and communication (O) |
4.67±0.48 |
1–5 |
0.78 |
Monitoring the progress of diseases (O) |
4.69±0.42 |
1–5 |
0.82 |
Responding requests (O) |
4.62±0.44 |
1–5 |
0.66 |
Patient safety and privacy protection (O) |
4.89±0.29 |
1–5 |
0.58 |
Patient satisfaction with nursing care(O) |
9.37±1.12 |
1–10 |
– |
Patient satisfaction with hospital services(O) |
9.41±1.06 |
1–10 |
– |
Patient Loyalty (L) |
4.63±0.58 |
1–5 |
|
Patients’ willingness to revisit the hospital (O) |
4.65±0.58 |
1–5 |
0.95 |
Patients’ willingness to recommend the hospital (O) |
4.62±0.60 |
1–5 |
0.99 |