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Relational conflict
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I strongly disagree (1) - I strongly agree (5) |
Paskewitz & Beck (2017) |
| There is much relationship conflict among family members in our firm. |
| Family members often get angry with each other while working in our firm. |
| There is much emotional conflict among family members in our firm. |
| There is much personal animosity among family members in our firm. |
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Family social capital
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I strongly disagree (1) - I strongly agree (5) |
Carr et al. (2011) |
| Family members who work in this firm engage in honest communication with one another. |
| Family members who work in this firm have no hidden agendas. |
| Family members who work in this firm willingly share information with one another. |
| Family members who work in this firm take advantage of their family relationships to share information. |
| Family members who work in this firm have confidence in one another. |
| Family members who work in this firm show a great deal of integrity with each other. |
| Overall, family members who work in this firm trust each other. |
| Family members who work in this firm are usually considerate of each other’s feelings. |
| Family members who work in this firm are committed to the goals of this firm. |
| There is a common purpose shared among family members who work in this firm. |
| Family members who work in this firm view themselves as partners in charting the firm’s direction. |
| Family members who work in this firm share the same vision for the future of this firm’s direction. |
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Family firm performance
|
Completely dissatisfied (1) - Extremely satisfied (5) |
Cooper & Artz (1995) |
| Relative to your rivals, how satisfied are you with your current performance in terms of net profit growth? |
| Relative to your rivals, how satisfied are you with your current performance in terms of market share? |
| Relative to your rivals, how satisfied are you with your current performance in terms of sales? |