Patient |
Delays in screening, seeking medical attention, and along the cancer care continuum; stage migration |
Treatment nonadherence (ie, forego, miss, delay, alter, or prematurely terminate necessary cancer care) |
Direct cost of travel; opportunity cost of missed work and other activities |
Inability to participate in clinical trials |
Increased distress, decreased quality of life |
Higher rates of cancer recurrence; worse survival |
Informal caregiver |
Increased distress, decreased quality of life |
Delays in own care |
Direct cost of travel; opportunity cost of missed work |
Physician |
Inefficiencies of missed appointments |
Stress of rescheduling |
Need to restructure treatment pathways and protocols |
Health system |
Outpatient: lost revenue through increased work to reschedule patients or make alternative arrangements, underutilization, and vacancies (clinic, infusion suites, radiology) |
Inpatient: inefficiencies in discharge times and hospital or health-care facility throughput |
Lower patient satisfaction (outpatient and inpatient settings) |
Society |
Inefficient use of health-care resources |
Loss of productivity |
Disparities in cancer outcomes |
Potentially avoidable mortality |