Appendix. Supplemental Table 2. Telehealth Use by Modality (Videoconferencing and Telephone-Only) and Overall Among 986 Patients, by Race and Ethnicity, Terros Health, March 1, 2019–August 31, 2021.
| Characteristic | No. of videoconference visits (% of all visits) | No. of telephone-only visits (% of all visits) | Total no. of telehealth visits (% of all visits) | P valuea |
|---|---|---|---|---|
| Race | ||||
| American Indian or Alaska Native | 1 (7.1) | 5 (35.7) | 6 (42.8) | <.001 |
| Asian | 1 (6.3) | 7 (43.8) | 8 (50.1) | |
| Black | 22 (11.8) | 55 (29.6) | 77 (41.4) | |
| Latino | 1 (100) | 0 | 1 (100) | |
| Native Hawaiian or Other Pacific Islander | 0 (0) | 2 (28.6) | 2 (28.6) | |
| White | 90 (12.8) | 224 (31.7) | 314 (44.5) | |
| More than 1 race | 2 (50.0) | 0 | 2 (50.0) | |
| Unreported | 6 (11.5) | 14 (26.9) | 20 (38.4) | |
| Ethnicity b | ||||
| Hispanic | 18 (8.5) | 77 (36.3) | 95 (44.8) | .13 |
| Not Hispanic | 95 (13.4) | 215 (30.2) | 310 (43.6) | |
| Unknown | 10 (15.9) | 15 (23.8) | 25 (39.7) | |
a Determined by Fisher exact test because of small cell size; compares uptake of patient encounter (ie, videoconferencing, telephone-only, in-person) across patients’ race and ethnicity, respectively. Data on in-person encounters are not presented.
b Total number of telehealth encounters differs between race and ethnicity because of missing information on ethnicity.