Skip to main content
. 2022 Dec 5;8(12):e12056. doi: 10.1016/j.heliyon.2022.e12056

Table 2.

Studies on chatbots.

Authors Name of the Chatbot Research Purpose Participants Outcomes
Ahmadi et al. (2017) An anthropomorphic pedagogical agent To investigate the viability of agent-based instruction for idiom learning 30 participants The result revealed that agent-based education was considerably more effective in teaching English idioms
Al-Kaisi et al. (2021) Alice To evaluate the efficiency of Alice for students learning Russian as a foreign language Russian as foreign language students Alice could be used to teach the Russian voice assistant to international students who are studying Russian
Ayedoun et al. (2015) Multimodal response generator To foster L2 learners' willingness to communicate in L2 N/A The approach decreases students' nervousness while increasing their self-confidence
Ayedoun et al. (2019) Conversation agent, Jack To foster learners' readiness toward communication in a second language 40 Japanese university students Enhancing L2 learners' participation in contact and communication
Ayedoun et al. (2020) An embodied conversational agent, Peter To encourage students to converse in the target language. 60 university students Learners' predicted communication willingness tended to increase with systems
Chen et al. (2020) Anthropomorphized chatbots for migrants To comprehend how migrants can be helped in the development of a chatbot that promotes social integration. 3 immigrants The chatbot is reliable and efficient
Dai et al. (2014) Multi intelligent agents To utilize emotional intelligence may aid in detecting the learner's emotional responses and fostering his desire to learn N/A Learners' emotional experiences have a substantial influence on their motivation and results
Danilava et al. (2013) An arrtificial conversational companion To aid advanced language learners in practicing communication through instant messenger discussions 13 participants of German learners Need to make the machine seem clever or amusing while maintaining its courteous manner
Dokukina and Gumanova (2020) Vasya To teach English via textual instruction and both auditory and visual practice N/A Vasya is an excellent tool for English language learners at the elementary level, but it is not enough for those at the intermediate or advanced levels.
Farah et al. (2021) An ambiguous chatbot To investigate the usage of a chatbot to help learners' conversational practice with such humor 400 participants Quantitative research revealed that participant ratings of the chatbot's personality, wit, and friendliness increased significantly when it recognized the humor resulting from the misplaced modifier
Freidkin and Ksenofontova (2021) Telegram-bot “Pardes” To increase cognitive activity among students of Hebrew as a foreign language 1000 students from Israel Lexical competence is enhanced by the introduction via translation, voicing, explanation, drilling, and controlling the process of vocabulary skills
Gayathri (2021) Automatic mega-agent managed user guide (AMMU) To utilize AMMU to Improve speaking abilities and lessen speaking anxiety N/A AMMU not only enables users to connect with one another verbally but also enhances their listening skills
Goga et al. (2021) Rose To propose a platform that combines academics and students to better understand student needs and strengthen the relationship between students and faculty 100 students The performance of students is one of our platform's primary concerns, and it also seeks to give assistance to the cultural variances that exist
Gonulal (2021) Intelligent personal assistant (IPA): Google Assistant To examine language students' responses to IPA's humorous comments 42-second language learners The findings showed that the students thought that the majority of IPA replies were highly hilarious, and they ranked the IPA's overall sense of humor as being higher than average
Gordon et al. (2016) The Tega robot platform To adjust the student's emotional state throughout the tutoring session in order to enhance long-term learning gains 34 children in preschool The affective reinforcement learning algorithm, which was customized for each child and led to a considerably enhanced long-term pleasant valence, was successful in producing these results
Hong et al. (2014) The courseware of animated pedagogical agent To examine the educational effectiveness of animated agent-based instructional materials 63 Taiwanese elementary students Characters that are animated to look like real people make learning more enjoyable for students
Ismail (2020) A sensor-free, emotionally intelligent tutoring system To research how to identify foreign language anxiety (FLA), as well as how to minimize and ultimately overcome FLA 180 L2 learners in America Utilizing a sensor-free anxiety detector and making adjustments to the system are two potential approaches for mitigating the anxiety experienced by L2 learners
Johnson (2019) Enskill English's chatbot To investigate the possibility of utilizing data to monitor the development of learning over time 72 learners Enskill English helps learn how to speak English, and there are signs that a learner's performance will improve as they use it. Ellie has the potential to be a good learning partner for L2 learners.
Kim et al. (2022) Ellie To evaluate the language proficiency, conversational skills, and task performance of students 137 high school students in South Korea Enskill English helps learn how to speak English, and there are signs that a learner's performance will improve as they use it. Ellie has the potential to be a good learning partner for L2 learners.
Lee et al. (2012) Mero and Engkey To test our instructional robots' effectiveness 24 elementary students There was a significant improvement in oratory ability. In addition, it has shown that the systems enhance students' happiness, curiosity, confidence, and motivation
Liang (2012) Virtual world ​Second Life To incorporate pedagogical practices of classroom interactions, online dialogues, and student reflections into an EFL course in order to promote students' comprehension and application of ELF 16 students The outcomes of conversation analysis offer an in-depth examination of how contextual supports and semiotic resources supported students' usage of ELF
Lin et al. (2015) Affective tutoring system To identify students' emotional states during the learning process, the study hoped to enhance students' learning motivation and offer suitable feedback 100 Japanese college students in Taiwan ATS recognizes the emotions of the learners and delivers relevant feedback to reduce their exam anxiety by providing repeated practice and reducing their communication uncertainty and fear
Litman and Forbes-Riley (2014) ITSPOKE (Intelligent Tutoring SPOKEn dialog system) To assess a spoken conversation system that identifies and responds in real-time to user disengagement N/A Including emotive aspects in a chatbot improves its performance.
Liu et al. (2020) chatbot for the field of educational technology (CBET) To design a chatbot that is domain-specific and sensitive to limited domain inquiries 52 participants CBET is a very efficient information retrieval tool in a certain area
Lorenzo et al. (2013) Massively multiuser online learning (MMOL) To propose the construction of a learner role-play to enhance the foreign language abilities of learners 35 international students at the University of Alcalá Such a setting encourages an immersive, creative, and collaborative foreign language learning experience
Lubold et al. (2021) Social robot, Quinn To investigate how social conversation and entrainment influence self-reported and behavioral rapport responses 48 college students A social, trainable robot is capable of producing self-reported and linguistic responses that are nuanced and based on individual variations
Luo and Cheng (2020) A collaborative multimedia teaching ​model To investigate the use of artificial intelligence technologies in individual foreign language learning N/A An interactive platform for teaching foreign languages
Mageira et al. (2022) AsasaraBot is introduced to the students as the Goddess of Snakes To teach cultural information to high school pupils in a foreign language 61 Greek students who study both English and French AI chatbot technology for interactive ICT-based learning is appropriate for the study of foreign languages and cultural material
Mazur et al. (2012b) A pedagogical conversational agent To offer a free-flowing discussion system for English as a second language tutoring N/A Specific emotionally charged phrases may enhance learning
Mazur et al. (2012a) Artificial language tutors The Co-Mix project examines the influence of emotions on problem-solving by focusing on second language vocabulary learning Various Japanese students The code-mixing technique is an efficient approach to introducing new vocabulary units
Meng-yue et al. (2020) Intelligent English culture teaching auxiliary system To employ chatbot to deepen college-level English culture instruction N/A The intelligent English culture teaching auxiliary system is beneficial to improving students' autonomy and interaction of cultural learning
Moussalli and Cardoso (2020) Echo To use voice-controlled IPA Echo to promote independent study 11 L2 learners from various backgrounds L2 students use a range of tactics to prevent communication breakdowns with Echo
Ruan et al. (2019) BookBuddy To introduce BookBuddy, a scalable foreign language teaching system that can generate interactive lessons for youngsters depending on their reading material 5 children Children were very engaged throughout system interactions and preferred speaking English with our chatbot over a human companion
Rzepka et al. (2018) Radiobot To show a prototype of the Radiobot system that can construct a verbal conversation automatically and modify its content based on listener feedback. 38 participants Radiobot can reduce user input load while being adequately interesting
Safitri et al. (2021) ChatJours To use ChatJours to facilitate French learning through Telegram French learners at FFL learners at Universitas Pendidikan Indonesia The chatbot may be used as a supplementary tool for learning French grammar
Santos et al. (2016) TORMES To utilize AICARP to detect learners' emotional states and to react appropriately when L2 learners conduct an oral test. N/A TORMES can detect the learner's physiological condition and redirect negative affective states, such as anxiety, into good affective states, such as relaxation
Shi et al. (2020 Empathy chatbot To propose an empathy-generating L2 learning chatbot based on transfer learning N/A Construct and deploy an English Learning chatbot based on the principle of explainable artificial intelligence using ontology graph (OG) and transfer learning
Smakman et al. (2022) The SAMBuddy Storytelling Cuddle To determine whether humor, intonation, and gender influence children's trust in social robots 115 children The results show that robots might be able to build trusting relationships with children and help them feel less stressed
Taguchi et al. (2017) Scenario-based interactive practice To investigate the use and efficacy of scenario-based interactive practice in Chinese language acquisition 35 Chinese learners from the USA The system met the emotional and behavioral needs of each learner to make learning fun
Thompson and McGill (2017) Jean To use an e-learning system that detects and reacts to the learner's emotional states 40 adult students Jean enables the improvement of current e-learning systems for the purpose of providing emotional support
Tran et al. (2020) PLATICA To offer immersive opportunities for language practice N/A PLATICA can deliver real-time grammatical criticism to help users improve their English proficiency
Troussas et al. (2017) A chatterbot derived from Alice with an enriched library To assist children in acquiring English vocabulary N/A The chatterbot improves educational outcomes such as motivation and cognitive abilities
Wahyuni (2022) An EFL chatbot To cope with the loss of L2 interactions after class, N/A Upscaling learners' self-confidence by incorporating a chatbot into the classroom as an alternate method to deal with learners' lack of interactions using English
Wilcock and Yamamoto (2015) CALL, COGINFOCOM NLP
Wikitalk
To employ CogInfoCom channels to increase the learner's interest and engagement. N/A The robot's nonverbal behavior increases the learner's involvement in the discourse, and the learner's degree of interest may be assessed by monitoring the learner's nonverbal signals
Wu et al. (2022) An innovative affective mobile language tutoring system (AMLTS) To use AMLTS in an effective manner 63 Taiwanese students learn Japanese AMLTS emotional interaction design significantly promotes learner engagement and performance
Xie et al. (2019) Open-domain dialog systems To employ a multi-turn chatbot with the goal of learning and creating emotional reactions that humans are now capable of 4 participants The chatbot monitors the discussion environment and provides replies that are more emotionally suitable while doing similarly well on grammar
Xie et al. (2021) Virtual reality (VR) technology To mix immersion-based English instruction with VR technology in order to increase learning results 106 Chinese Students The findings indicated that students enjoyed exploring English culture and appreciating its history and customs
Zhang (2021) CNN interactive agent The research offers a convolutional neural network-based method for recognizing how learners' attention, memory, reasoning N/A This research facilitates the realization of harmonious emotional contact in the innovative learning environment in real-time and without disrupting the learners' usual online learning