Table 2.

Maslach burnout inventory questionnaire.

	Mean	SD
Occupational exhaustion	27.84	7.05
I feel emotionally exhausted because of my work.	3.55	1.60
I feel worn out at the end of a working day.	3.52	1.63
I feel tired as soon as I get up in the morning and see a new working day stretched out in front of me.	3.36	1.67
Working with people the whole day is stressful for me.	2.55	1.74
I feel burned out because of my work.	3.23	1.75
I feel frustrated by my work.	2.47	1.72
I get the feeling that I work too hard.	3.49	1.65
Being in direct contact with people at work is too stressful.	2.58	1.74
I feel as if I'm at my wits end.	2.65	1.66
Degree of depersonalization	17.10	4.72
I get the feeling that I treat some clients/colleagues impersonally, as if they were objects.	2.42	1.78
I have become more callous to people since I have started doing this job.	2.62	1.73
I'm afraid that my work makes me emotionally harder.	2.93	1.74
I'm not really interested in what is going on with many of my colleagues.	2.59	1.79
I have the feeling that my colleagues blame me for some of their problems.	2.31	1.75
Degree of personal accomplishment	26.49	9.55
I can easily understand the actions of my colleagues/supervisors.	4.07	1.48
I deal with other people's problems successfully.	3.60	1.49
I feel that I influence other people positively through my work.	3.69	1.49
I feel full of energy.	3.58	1.55
I find it easy to build a relaxed atmosphere in my working environment.	3.32	1.52
I feel stimulated when I had been working closely with my colleagues.	3.57	1.57
I have achieved many rewarding objectives in my work.	3.26	1.62
In my work, I am very relaxed when dealing with emotional problems.	3.23	1.47