Table 4.

Challenges and opportunities for individual consideration.

		M	SD	Challenges (−) and Opportunities (+)
Leaders t(21) = 3.93; p = 0.001	WFH	3.55	1.01	– lack of informal communication impedes consideration of needs “For me it is difficult to consider their needs because I do not know them. When we work from home, informal chats to talk about private, non-work-related issues hardly ever take place.” - distance and digital communication impair disclosure of employees “When my team members work from home, they actually never talk with me about private issues or emotional things. I think it’s strange for them to do this in an e-mail or over the phone.”
	Office	4.32	0.57	+ richer communication supports consideration of needs “In the office, I sense how my team members are really doing because I see their facial expressions and body language.” + frequent communication supports consideration of needs “I am constantly in exchange with my team members and spend every break with them. So, I get a very good impression of the current needs.”
Employees t(17) = 1.46; p = 0.163	WFH	3.56	1.20	– lack of informal communication impedes consideration of needs “When I work from home I do not have informal chats with my leader. We barely speak directly at all and when we do it’s completely task-related.” - distance and digital communication support feeling of not being recognized “I do not have the feeling that my manager knows what I’m doing and what my needs are.”
	Office	3.67	1.03	+ frequent communication supports being recognized “In the office, I we regularly communicate with each other. My leader gives me the feeling that she is interested in how I am doing and what my needs are.”