Table 2.
Sentiment drivers for the local food pantry searches
| 2018 | 2019 | 2020 | 2021 | |||||
|---|---|---|---|---|---|---|---|---|
| Drivers | % of mentions | Drivers | % of mentions | Drivers | % of mentions | Drivers | % of mentions | |
| Positive | n = 814 | n = 616 | n = 2,370 | n = 982 | ||||
| donation | 11 | Amazing local food bank | 13 | 10,000 donation | 21 | Come through | 33 | |
| local food bank | 8 | Donation | 13 | help | 17 | Donation | 9 | |
| harvest | 7 | Help | 12 | Incredibly important work | 13 | Support | 8 | |
| meaningful local food bank economy | 6 | Support 46 million people | 6 | Local food bank | 6 | Local food bank | 6 | |
| local food pantry | 6 | Offer to help people | 6 | Food | 4 | Food | 5 | |
| work | 6 | Local food pantry | 5 | Use support right now | 4 | Surplus | 4 | |
| help | 5 | Support local food bank | 4 | Use help | 4 | Provide food for those | 4 | |
| Negative | n = 200 | n = 452 | n = 804 | n = 260 | ||||
| Diaper donation | 22 | Local food pantry | 36 | Donation | 17 | Local food bank | 20 | |
| Struggle to pay bill | 16 | Domestic violence | 11 | Struggle | 14 | Donation | 17 | |
| Local food bank | 7 | Donation | 6 | Difficult | 11 | Hit | 10 | |
| Local food pantry | 7 | Struggle to find volunteer | 5 | Lack of available space | 8 | Struggle to feed people | 8 | |
| Issue with worker | 5 | Face crises | 5 | Hit | 6 | Weather pandemic | 7 | |
| Support food insecure family | 5 | Strain | 4 | Coronavirus | 6 | Local food security | 4 | |
n is the total number of mentions for likes and dislikes, respectively. This is based on the actual words extracted from social media and lower letters are used for the first letter of each