. 2021 Apr 1;96:102928. doi: 10.1016/j.ijhm.2021.102928

Table 6.

Measurement model results.

Variable	Items	λ^*	R²	A.M.
Organization and HR	SM21	0.71^***(3.83)	0.50	α = 0.867 CR = 0.89 AVE = 0.61
	SM22	0.74^***(7.46)	0.54
	SM23	0.87^***(5.20)	0.75
	SM24	0.85^***(6.93)	0.72
	SM25	0.72^***(3.52)	0.51
Marketing	SM1	0.73^***(5.37)	0.53	α = 0.848 CR = 0.87 AVE = 0.52
	SM2	0.71^***(6.02)	0.50
	SM3	0.71^***(8.43)	0.50
	SM4	0.73^***(5.71)	0.53
	SM5	0.72^***(5.19)	0.51
	SM6	0.74^***(5.07)	0.54
Technology and collaboration	SM15	0.71^***(5.34)	0.50	α = 0.848 CR = 0.87
	SM16	0.72^***(7.44)	0.51	α = 0.848 CR = 0.87
	SM17	0.71^***(7.22)	0.50	AVE = 0.52
	SM18	0.76^***(6.22)	0.57
	SM19	0.72^***(7.28)	0.51
	SM20	0.71^***(5.05)	0.50
Service provision	SM9	0.71^***(5.17)	0.50	α = 0.767
	SM10	0.71^***(4.56)	0.50	CR = 0.85
	SM11	0.77^***(4.46)	0.59	AVE = 0.53
	SM12	0.73^***(8.31)	0.53
	SM13	0.70^***(7.55)	0.51
Healthcare measures	SM26	0.73^**(2.73)	0.53	α = 0.770 CR= 0.85 AVE= 0.54
	SM27	0.74^**(3.01)	0.54
	SM28	0.79^***(3.51)	0.62
	SM29	0.72^**(2.65)	0.51
	SM30	0.71^***(3.53)	0.50
Cancell. mgt. & flexibility	SM7	0.82^***(7.01)	0.67	α = 0.818 CR= 0.82
	SM8	0.70^***(6.51)	0.50	α = 0.818 CR= 0.82
	SM8	0.70^***(6.51)	0.50	AVE = 0.61
	SM9	0.71^***(3.83)	0.65	AVE = 0.61
Goodness-of-fit statistics	χ²₃₉₀ = 397.24 (P > 0.01) ECVI = 7.02 AIC = 547.24 CAIC = 799.95 NFI = 0.86 NNFI = 0.99 IFI = 0.99 PGFI = 0.60 PNFI = 0.77 NCP = 7.24 RFI = 0.85 CFI = 0.99 RMSEA = 0.015

Notes: λ*=Standardized Structural Coefficient; R² = Reliability; α = Alpha Cronbach; CR = Compound Reliability; S.V. = Shared Variance; f.p. = fixed parameter; A.M. = Adjustment Measurement;

p < 0.05.

^**

p < 0.01.

^***

p < 0.001 (two-tailed).