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. 2022 Mar 4;168:108058. doi: 10.1016/j.cie.2022.108058
Items Source Statements Response
[SD][D][N][A][SA]
ITC1 Panahifar et al., 2018 I believe that IT capability is important to improve SME SCM ability. [1][2][3][4][5]
ITC2 Errassafi et al., 2019 I understand that IT capability can sustain SCM flow during turbulent situation. [1][2][3][4][5]
ITC3 Mofokeng, & Chinomona, 2019 Information exchange is essential among different supply chain stakeholders. [1][2][3][4][5]
ITC4 Li et al., 2009 Big data analytics capability plays a crucial role to improve SME SCM ability. [1][2][3][4][5]
ITC5 Panahifar et al., 2018 To smoothen the information flow during uncertain environment, effective IT capability is essential for the organization. [1][2][3][4][5]
ITC6 Errassafi et al., 2019 Industry 4.0 capability is important to improve the competitiveness. [1][2][3][4][5]
RDC1 Sarkis, 2020, Napoleone et al., 2020 Innovative capability of the SMEs is essential to sustain during turbulent situation. [1][2][3][4][5]
RDC2 Chatterjee et al., 2020 I believe that SMEs should try to enhance their innovative capacity so that they can effectively use Industry 4.0. [1][2][3][4][5]
RDC3 Desjardine et al., 2019 I believe that improvement of research and development capability will enhance the SCM capability of the SMEs. [1][2][3][4][5]
RDC4 van Hock, 2019 I believe that SME innovation capability will enhance their profitability. [1][2][3][4][5]
RDC5 Manavalan, & Jayakrishna, 2019 Data driven system supported with strong R&D capability will help SMEs to remain competitive during turbulent situation. [1][2][3][4][5]
RDC6 Saberi et al., 2019, Farrell et al., 2020 I believe that SMEs should invest adequately to enhance their R&D capability. [1][2][3][4][5]
RWC1 Carnevale, & Hatak, 2020 I believe techno-functional capability of SMEs can provide remote working flexibility during turbulent situation. [1][2][3][4][5]
RWC2 Staples et al.,1999 Techno-functional capability of the SMEs can help improving remote working capability. [1][2][3][4][5]
RWC3 Spreitzer et al., 2017 I believe that SMEs should invest adequately
to improve their remote working capability.
[1][2][3][4][5]
RWC4 Carnevale, & Hatak, 2020 To keep the SMEs operationally active during turbulent situation, it is essential to have remote working capability. [1][2][3][4][5]
RWC5 Staples et al.,1999 I believe that remote working capability could help SMEs to attract talent. [1][2][3][4][5]
RWC6 Spreitzer et al., 2017 I believe that remote working capability is essential to keep supply chain flow active during turbulent situation. [1][2][3][4][5]
CTC1 Kale et al., 2000 CRM technology capability can improve supply chain flow ability of SMEs during turbulent situation. [1][2][3][4][5]
CTC2 Paulraj et al., 2008 I believe that improvement of techno-functional capability can enhance CRM technology ability. [1][2][3][4][5]
CTC3 Park, 2015 Enhancement in CRM ability can improve financial health of the SMEs. [1][2][3][4][5]
CTC4 Wu et al., 2014, Chatterjee and Kar, 2018 Improvement of CRM technology capability will ensure enhancement of trust of the customers on the SMEs. [1][2][3][4][5]
CTC5 Wittmann et al., 2009 Improvement of CRM ability of the SMES will strengthen the supply chain system. [1][2][3][4][5]
CTC6 Chatterjee et al., 2020 I believe that superior functionality of CRM application will help the coordination activity among the stakeholders of the SMEs. [1][2][3][4][5]
SSC1 Ketchen, & Hult, 2007 I believe that SME SCM capability can enhance the profitability. [1][2][3][4][5]
SSC2 Bowersox et al., 2002 I believe that superior SME SCM capability can improve competitiveness. [1][2][3][4][5]
SSC3 Schlittgen et al., 2016, Chatterjee et al., 2021b SCM capability is essential to keep the SMEs operationally active during turbulent situation. [1][2][3][4][5]
SSC4 Mishra et al., 2018 Superior SCM capability will help to deliver products faster and in an accurate way to the customers. [1][2][3][4][5]
SSC5 Chatterjee et al., 2021a Modern technology like artificial intelligence embedded with SCM process will improve overall efficiency of the process. [1][2][3][4][5]
SSC6 Ringle, & Serstedt, 2016 I believe that adequate investment is required to improve the SCM capability of the SMEs. [1][2][3][4][5]
SPC1 Schlittgen et al., 2016; I believe that improvement in techno-functional capability will improve SME performance in post COVID-19 scenario. [1][2][3][4][5]
SPC2 Mishra et al., 2018 I believe that it is essential that SME leadership team should adequately invest in R&D capability so that its performance in post COVID-19 can be further improved. [1][2][3][4][5]
SPC3 Ketchen, & Hult, 2007 To remain competitive in post COVID-19 situation, SMEs are required to enhance their performance by improving supply chain flow. [1][2][3][4][5]
SPC4 Wittmann et al., 2009 I believe that SME leadership team support is essential to improve SME performance in post COVID-19 situation. [1][2][3][4][5]