Table 3.
Results of the patient questionnaires
| Shelter | HCSOM | SHF | BIC 1 | BIC 2 | Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Number of telecare visits | 63 | 112 | 62 | 178 | 415 | |||||
| mean | SD | mean | SD | mean | SD | mean | SD | mean | SD | |
| Overall, how would you rate the telemedicine visit? | 4.38 | 0.68 | 4.96 | 0.25 | 3.89 | 0.32 | 4.51 | 0.75 | 4.52 | 0.68 |
| The use of technical devices related to the telemedicine visit was easy. | 4.68 | 0.56 | 5.00 | 0.00 | 4.34 | 0.63 | 4.27 | 1.04 | 4.54 | 0.82 |
| The assistance of the on-site assistant was helpful during the telemedicine visit. | 4.79 | 0.45 | 4.96 | 0.30 | 4.97 | 0.18 | 4.35 | 0.94 | 4.68 | 0.72 |
| I was able to explain my problems well, I was able to describe my symptoms well during the telemedicine visit. | 4.49 | 0.86 | 4.99 | 0.09 | 4.36 | 0.68 | 4.29 | 0.98 | 4.52 | 0.82 |
| Based on the symptoms I described, my doctor was able to assess my condition accurately. | 4.49 | 0.74 | 4.99 | 0.09 | 3.71 | 0.64 | 4.33 | 0.97 | 4.44 | 0.85 |
| I feel that the fact that my doctor could not physically examine me, made it difficult to care. | 1.93 | 1.30 | 1.10 | 0.57 | 2.22 | 0.83 | 1.93 | 1.24 | 1.75 | 1.12 |
| I felt the telemedicine visit was comfortable. | 4.66 | 0.79 | 4.96 | 0.38 | 4.08 | 0.80 | 4.17 | 0.98 | 4.45 | 0.88 |
| The telemedicine visit took longer than an in-person visit. | 1.58 | 1.24 | 1.07 | 0.46 | 1.45 | 0.53 | 2.17 | 1.21 | 1.68 | 1.08 |
| The telemedicine visit made it difficult to communicate with my doctor. | 1.83 | 1.33 | 1.21 | 0.90 | 1.66 | 0.79 | 1.76 | 0.90 | 1.61 | 0.99 |
| I prefer an in-person visit. | 3.76 | 1.35 | 2.89 | 1.03 | 3.94 | 0.87 | 2.78 | 1.18 | 3.13 | 1.22 |
| Follow-up survey | ||||||||||
| Number of pilot participants | 12 | 21 | 12 | 30 | 75 | |||||
| n | % | n | % | n | % | n | % | n | % | |
| Number of available participants during follow-up | 7 | 58.3% | 15 | 71.4% | 7 | 58.3% | 30 | 100.0% | 59 | 78.7% |
| mean | SD | mean | SD | mean | SD | mean | SD | mean | SD | |
| Overall, how do you remember how you rate the telemedical consultation? | 4.29 | 0.76 | 4.60 | 0.51 | 4.00 | 0.58 | 4.17 | 0.70 | 4.27 | 0.67 |
| If telemedicine consultation became a regular service, how likely do you think you would use it? | 4.29 | 0.76 | 5.00 | 0.00 | 3.71 | 1.38 | 4.17 | 0.91 | 4.34 | 0.92 |
All statistics are listed as percentage, mean or standard deviation (SD). The abbreviations for shelters are the following: HCSOM Hungarian Charity Service of the Order of Malta, SHF Shelter House Foundation, BIC Baptist Integration Center