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. 2020 Oct 24;146:e359–e367. doi: 10.1016/j.wneu.2020.10.101

Table 1.

User Experience of Telemedicine Survey

Questions Response
1. What is your clinical position?
  • a.

    Surgeon

  • b.

    APP

2. What is your subspecialty focus?
  • a.

    Cranial neurosurgery

  • b.

    Spinal neurosurgery

  • c.

    Both

3. Which type(s) of eHealth platforms do you use? (Select all that apply.)
  • a.

    Video conference

  • b.

    Teleconference

  • c.

    E-mail

  • d.

    EMR/web-based communication portal

  • e.

    Text message

4. What hardware devices do you use for video/telemedicine visits? (Select all that apply.)
  • a.

    Desktop computer

  • b.

    Laptop

  • c.

    Smartphone

  • d.

    Tablet

  • e.

    Traditional telephone

5. On average, how often did you do video/telemedicine visits before the current COVID-19 period?
  • a.

    Daily

  • b.

    Multiple times in a week

  • c.

    Once a week

  • d.

    Every other week

  • e.

    Monthly

  • f.

    Never

6. On average, how often are you doing video/telemedicine visits currently during the COVID-19 period?
  • a.

    Daily

  • b.

    Multiple times in a week

  • c.

    Once a week

  • d.

    Every other week

  • e.

    Other (specify)

7. What is the purpose of the video/telemedicine visits? (Select all that apply.)
  • a.

    New consultation

  • b.

    Surgical discussion

  • c.

    Postoperative follow-up

  • d.

    Medication refill

  • e.

    Other

8. On average, how long do your video/telephone visits usually take?
  • a.

    <15 minutes

  • b.

    15–30 minutes

  • c.

    31–60 minutes

  • d.

    >60 minutes

9. How do you think the time for a video/telemedicine visit compares with an in-office visit?
  • a.

    Equivalent

  • b.

    Shorter

  • c.

    Longer

10. What is your perception of the quality of care with video/telemedicine visits?
  • a.

    Equivalent

  • b.

    Inferior

  • c.

    Superior

11. What do you perceive as challenges with video/telemedicine visits? (Select all that apply.)
  • a.

    Reimbursement

  • b.

    Limitations of current technology

  • c.

    Licensing

  • d.

    Provider lack of interest

  • e.

    Patient lack of interest

  • f.

    Provider lack of training

  • g.

    Administrative barriers

  • h.

    Malpractice

  • i.

    Equipment cost

  • j.

    Technical support

  • k.

    Documentation

  • l.

    Inability to perform a complete neurological examination

  • m.

    Other (specify)

12. What do you perceive as benefits of video/telemedicine visits? (Select all that apply.)
  • a.

    Less travel time for patients

  • b.

    Less cost for patients

  • c.

    More frequent patient follow-up

  • d.

    Cost-efficient for hospitals/health care providers

  • e.

    Improved access to broader catchment area

  • f.

    Other (specify)

13. Do you plan to use video/telemedicine visits next year?
  • a.

    No

  • b.

    Yes

14. What kind of video/telemedicine support is at your workplace?
  • a.

    Clinic support staff

  • b.

    IT/help desk

  • c.

    None

  • d.

    Other (specify)

APP, advanced practice provider; EMR, electronic medical record; IT, information technology.