Skip to main content
. 2021 Apr 22;151:104470. doi: 10.1016/j.ijmedinf.2021.104470

Table 2.

Summary of Themes by RQ.

Research Question (RQ) Themes Conceptual frameworks used to deduce the themes
RQ1: How has primary health care responded and adapted to COVID-19 with a focus on PC informatics and digital health in Australia?
  • Telehealth

  • National hotline

  • Mobile applications

  • Health information dissemination

These themes were derived using the WHO classification of Digital health interventions: Client communication (health information dissemination), Citizen-based reporting (mobile apps), On-demand information (national hotline) and Telemedicine (telehealth). [15]
RQ2: What virtual models of care are observed in Australia during the COVID-19?
  • General Practice

  • Psychiatry

  • Physiotherapy

  • Pharmacy

  • Nursing

  • Cancer care

  • Nutrition

  • Child Health

These virtual models of primary care operationalize the WHO framework on Integrated people-centered health services (IPCHS) by integrating care at the primary-secondary interface (e.g., between GPs and specialists), integrating health and social care (e.g. between primary care, allied health and social services) and orienting care provision around peoples’ needs (i.e., people-centered). [16]
RQ3: What are the facilitators and inhibitors of the Primary care informatics and digital health enabled COVID-19 response?
  • Workforce training

  • Digital resources in rural & remote areas

  • Patient experiences

  • Ethical issues

  • Business model & management issues

These themes were synthesised using the Digital Health Maturity framework. [7] Superficially, ICT infrastructure, essential digital tools, information sharing and adoption components of the framework.