Table 1.

Themes used to cluster insights.

Theme	Descriptor
Preparedness	How had organisations planned for pandemics and how did their preparedness help
Messaging	What kinds of communication was being provided and by whom – in particular with reference to social distancing guidance and avoiding public transport
Funding	How had emergency or additional funding been decided and routed and when in the process
Modal Use	How were travel patterns changing and who understood what about why these patterns were seen
Wider Impacts	How were city centres performing and what other shifts in sectors such as retail were being monitored
New Policies	Which new transport and related policies were being implemented, which had opportunities opening up and which were being closed down by the pandemic
Forecasting	What time window(s) for forward planning were being used
Uncertainties	What issues were making looking ahead difficult and what would enable those to become clearer
Governance Issues	What processes, institutional norms and which organisations were determining what got done and how, and what was proving easy/difficult to achieve
Recovery	What types of projects and policies were being thought about to stimulate recovery after the pandemic and what logics underpinned these
Changes to World Views	Had the pandemic made the participants rethink any aspects of how the mobility system might work
Data	What data were being used and what was missing