Table 1.
Descriptive statistics of the respondents presented as percentages, means, or medians (n=362).
| Variables | Value | |
| Age (years) | ||
|
|
Mean (SD) | 37 (0.6) |
|
|
Median (range) | 34 (18-73) |
| Federal poverty line ratio, mean (SD) | 3 (0.28) | |
| Number of PCPa visits in the past 12 months | ||
|
|
Mean (SD) | 4 (0.14) |
|
|
Median (range) | 3 (1-11) |
| Number of ERb visits for nonurgent issues in the past 12 months | ||
|
|
Mean (SD) | 2 (0.1) |
|
|
Median (range) | 1 (1-10) |
| Number of ER visits for urgent issues in the past 12 months | ||
|
|
Mean (SD) | 2 (0.11) |
|
|
Median (range) | 1 (1-11) |
| Number of ER visits leading to inpatient stay | ||
|
|
Mean (SD) | 4 (0.05) |
|
|
Median (range) | 1 (1-10) |
| Difficulty accessing health care (Likert scale: 1 is very hard, 5 is very easy) | ||
|
|
Mean (SD) | 4 (0.05) |
|
|
Median (range) | 4 (1-5) |
| Seek care in non–life-threatening situations, n (%) | ||
|
|
Primary care physician | 191 (52.8) |
|
|
Urgent care | 111 (30.7) |
|
|
Emergency room | 30 (8.3) |
|
|
Other | 30 (8.3) |
| Has PCP, n (%) | ||
|
|
Yes | 275 (76.0) |
|
|
No | 87 (24.0) |
| Presence of chronic condition, n (%) | ||
|
|
Yes | 118 (34.7) |
|
|
No | 222 (61.3) |
|
|
No response | 22 (6.0) |
| Race, n (%) | ||
|
|
Non-White | 104 (28.7) |
|
|
White | 253 (65.3) |
|
|
No response | 5 (1.4) |
| Gender, n (%) | ||
|
|
Male | 218 (60.9) |
|
|
Female | 140 (39.1) |
|
|
No response | 4 (1.1) |
| Ethnicity, n (%) | ||
|
|
Hispanic | 32 (8.8) |
|
|
Not Hispanic | 322 (89.0) |
|
|
No response | 8 (2.2) |
| Insurance, n (%) | ||
|
|
Public insurance | 95 (26.2) |
|
|
Private insurance | 189 (52.2) |
|
|
A mix of both public and private insurance | 23 (6.4) |
|
|
I have insurance, but I’m not sure what type | 8 (2.2) |
|
|
Uninsured | 47 (13.0) |
| Education, n (%) | ||
|
|
High school or less | 27 (7.5) |
|
|
Some college, no degree | 85 (23.5) |
|
|
Associate’s degree | 32 (8.8) |
|
|
Bachelor’s degree | 160 (44.2) |
|
|
Master’s degree | 49 (13.5) |
|
|
Professional/doctoral degree | 9 (2.5) |
| Living area, n (%) | ||
|
|
Urban | 104 (28.7) |
|
|
Suburban | 187 (51.7) |
|
|
Rural | 71 (19.6) |
| Internet access, n (%) | ||
|
|
Always have access | 302 (83.4) |
|
|
Does not always have access | 55 (15.2) |
|
|
No response | 5 (1.4) |
| Number of digital health tool categories adopted | ||
|
|
Mean (SD) | 4 (0.11) |
|
|
Median (range) | 4 (0-8) |
| Telehealth use, n (%) | ||
|
|
No | 140 (38.7) |
|
|
Yes | 222 (61.3) |
| Health education tool use, n (%) | ||
|
|
No | 124 (34.3) |
|
|
Yes | 238 (65.7) |
| Prescription management tool use, n (%) | ||
|
|
No | 232 (64.1) |
|
|
Yes | 130 (35.9) |
| Doctor finder tool use, n (%) | ||
|
|
No | 185 (51.1) |
|
|
Yes | 177 (48.9) |
| Social service referral tool use, n (%) | ||
|
|
No | 289 (79.8) |
|
|
Yes | 73 (20.2) |
| Mental health tool use, n (%) | ||
|
|
No | 239 (66.0) |
|
|
Yes | 123 (34.0) |
| Insurance management tool use, n (%) | ||
|
|
No | 239 (66.0) |
|
|
Yes | 123 (34.0) |
| Patient portal use, n (%) | ||
|
|
No | 123 (34.0) |
|
|
Yes | 239 (66.0) |
aPCP: primary care provider.
bER: emergency room.