Table 5.
Univariable generalized linear modeling of top box FES responses among pediatric surgical patients who participated in a telehealth visit in 2020.
| Questions | Spanish Speakinga |
Hispanic Ethnicityb |
Public Insurancec |
Complex Chronic Medical Conditiond |
|---|---|---|---|---|
| IRR (95% CI) | IRR (95% CI) | IRR (95% CI) | IRR (95% CI) | |
| Explaining | 1.16 (0.35–2.83) | 1.09 (0.52–2.06) | 0.97 (0.58–1.62) | 1.10 (0.54–2.04) |
| Listening | 1.08 (0.33–2.63) | 1.01 (0.48–1.90) | 0.97 (0.59–1.59) | 1.02 (0.51–1.88) |
| Questions | 1.33 (0.40–3.25) | 1.25 (0.59–2.38) | 1.12 (0.65–1.93) | 0.99 (0.45–1.93) |
| Understanding | 0.84 (0.21–2.27) | 1.05 (0.50–1.98) | 1.1 (0.67–1.83) | 1.06 (0.53–1.96) |
| Medical History Knowledge | 0.94 (0.23–2.56) | 0.92 (0.40–1.84) | 1.13 (0.66–1.94) | 1.08 (0.51–2.06) |
| Respect | 1.03 (0.31–2.50) | 1.05 (0.52–1.93) | 1.03 (0.64–1.68) | 0.95 (0.47–1.74) |
| Time | 0.92 (0.22–2.50) | 1.03 (0.47–2.01) | 0.94 (0.55–1.59) | 0.81 (0.35–1.62) |
| Provider Rating | 1.03 (0.72–1.44) | 1.00 (0.79–1.26) | 0.99 (0.83–1.18) | 1.03 (0.84–1.26) |
| Office Recommendation | 1.08 (0.75–1.50) | 1.04 (0.82–1.31) | 1.04 (0.87–1.23) | 1.01 (0.82–1.24) |
a
Spanish speaking compared to English speaking (referent).
b
Hispanic compared to non-Hispanic (referent).
c
Public insurance compared to commercial insurance (referent).
d
Complex chronic medical condition compared to no chronic medical condition (referent).