Table 2.
Federally qualified health centers’ use of tele-behavioral health, types of telecommunication used, IBH team members’ use of telecommunication, and barriers to tele-behavioral health
| 46 (100%) | |
| Used Tele-Behavioral Health Before COVID-19 | 14 (30.4%) |
| Used Tele-Behavioral Health Since the Beginning of COVID-19 | 44 (95.7%) |
| Types of Telecommunication Used | 44 (100%) |
| Audio (no visual) | 36 (81.6%) |
| Email and/or Text | 8 (18.2%) |
| Video | 39 (88.6%) |
| Team Members Using Telecommunication to Deliver IBH | 44 (100%) |
| Medical Provider | 34 (77.3%) |
| Behavioral Health Specialist | 43 (97.7%) |
| Psychiatric Consultant | 22 (50.0%) |
| Other team member | 3 (6.5%) |
| Barriers that Impacted the Use of Telehealth to Provide Integrated Behavioral Health during COVID-19 | 46 (100%) |
| Concerns regarding HIPAA, client privacy, or 42 CFR Part 2 compliance | 12 (26.1%) |
| Concern of compliance regulation | 6 (13.0%) |
| Patient barriers to telehealth use (e.g., no access to technology, broadband) | 46 (100%) |
| Cost of maintenance | 4 (8.7%) |
| Cost of equipment (e.g., hardware, software) | 6 (13.0%) |
| Lack of reimbursement for telehealth services | 15 (32.6%) |