Pillar 8. Operational Support and Logistics
Step		Actions to Be Taken	Responses and Plans
1	1	Map available resources and supply systems in health and other sectors; conduct in-country inventory review of supplies based on the WHO’s (a) DCP and (b) COVID‑19 patient kit, and develop a central stock reserve for COVID‑19 case management	The regional deputy of food and drug of each corresponding university in commission with the MoHb mapped regional resources.
2	2	Review supply chain control and management system (stockpiling, storage, security, transportation, and distribution arrangements) for medical and other essential supplies, including COVID‑19 DCP, and patient kit reserve in-country	The Ministry of Education, Iranian Medical Council, Municipality, Governor's Office, and Provincial Governor were required to monitor daily supply and demand.
	3	Review procurement processes (including importation and customs) for medical and other essential supplies, and encourage local sourcing to ensure sustainability	None
	4	Assess the capacity of the local market to meet the increased demand for medical and other essential supplies, and coordinate international requests for supplies through regional and global procurement mechanisms	The Ministry of Education, Iranian Medical Council, Municipality, Governor's Office, and Provincial Governor were required to monitor daily supply and demand.
	5	Prepare staff surge capacity and deployment mechanisms; health advisories (guidelines and SOPs); pre- and post-deployment package (briefings, recommended/mandatory vaccinations, enhanced medical travel kits, and psychosocial and psychological support, including peer support groups) to ensure staff well-being	All educational resources and guidelines were accessible to health care providers through 6 channels: 1.National headquarters, including experts from the MoHb and Other experts on nationwide family health programs 2.Regional deputy of health care experts 3.Regional headquarters experts, primary health center supervisors, and technical officers 4.Headquarters experts and 24-hour nursing home representatives 5.Family health program experts in primary health centers, and urban community center representatives 6.Health care providers and pregnant women Youth and teen health initiatives were implemented by Ministry of Education offices, Special Needs Education Organization, Sports and Youth Office, barracks, universities and the covered faculties, and seminaries, who collaborated with social media organizations to provide educational resources. - The deputy of health care created an educational social media channel designed for community revelation. Tehran and Shahid-Beheshti universities of medical sciences, faculty of behavioral sciences, deputy of treatment, Akhavan center (Article 16), and DIC: In cooperation, they have designed grief and loss counseling courses and protocols for mental health counselors. Additionally, there are accredited training seminars on "the treatment of frequent psychological responses during the COVID-19 epidemic." Rehearsals for "COVID-19 Stress Management" are held in the deputy for therapy. Managers at the DIC were also made aware of the psychological effects of the present pandemic. Iranian Medical Council, Municipality, Governor's Office, and Ministry of Education: Provision of guidelines and screening tools for suspected employees who exhibit symptoms on a regular basis. Psychological consultation for employees through hotlines and specific counseling facilities.
3	6	Identify and support critical functions that must continue during a widespread outbreak of COVID‑19 (eg, water and sanitation; fuel and energy; food; telecommunications/internet; finance; law and order; education; and transportation), necessary resources, and essential workforce	- With the support of the Ministry of Justice, the Islamic Revolutionary Guard Corps, the Municipality, the Chamber of Commerce, the Governor's office, the Provincial Governor, and the Basij Armed Forces: Drinking water, food industries, and premises, fuel transfer, public transport andsocial communications were marked as a critical point during the COVID-19 pandemic. - Occupational health protocols for personnel are drafted and announced to unit managers. Health etiquettes, such as the use of PPE, daily sanitization of work perimeters, social distancing, and testing for fever, are enforced through occupational health officers.