Table 3.

Results for research question 2. N = 712, Qualtrics-based test and training. Values shown in the format: average (standard deviation)

Outcome	Control	Written tips	Existing communication	Interactive training
Number emails correctly labeled	5.36 (1.51)	5.46 (1.49)	5.20 (1.47)	6.10 (1.40)***
Number SMSes correct	1.46 (0.53)	1.40 (0.52)	1.41 (0.55)	1.43 (0.52)
Number letters correct	1.29 (0.59)	1.24 (0.58)	1.31 (0.55)	1.40 (0.61)

***p < 0.001; **p < 0.01; *p < 0.05. Two-sided t-test, relative to the control condition. With Holm (Bonferroni) adjustment, the results are still significant (alpha of 5%).