Table 5.
Experiences of the insured and uninsured beneficiaries toward the SHIP and providers.
| Items (multiple responses) | Total# | Insurance status | p-value | |
|---|---|---|---|---|
| Insured | Uninsured | |||
| IEC materials | 229 | 136 (59.4) | 93 (40.6) | < 0.001** |
| Expanding service package | 130 | 88 (67.7) | 42 (32.3) | < 0.001** |
| Availability of human resources | 110 | 72 (65.5) | 38 (34.5) | < 0.001** |
| Public awareness about SHIP | 92 | 51 (55.4) | 41 (44.6) | 0.200 |
| Services for underprivileged | 89 | 56 (62.9) | 33 (37.1) | 0.005** |
| Availability of laboratory services | 79 | 44 (55.7) | 35 (44.3) | 0.220 |
| Free/low-cost services | 72 | 51 (70.8) | 21 (29.2) | < 0.001** |
| Improving service management | 65 | 47 (72.3) | 18 (27.7) | < 0.001** |
| Household visit by enrollment staff | 59 | 32 (54.2) | 27 (45.8) | 0.417 |
| Waiting time | 179 | 101 (56.4) | 78 (43.6) | 0.027* |
| Service delivery | 167 | 89 (53.3) | 78 (46.7) | 0.230 |
| Availability of medicine /services | 154 | 88 (57.1) | 66 (42.9) | 0.027* |
| Crowding | 123 | 56 (45.5) | 67 (54.5) | 0.383 |
| Providers' behaviors | 121 | 57 (47.1) | 64 (52.9) | 0.626 |
| Coverage of health problems | 107 | 48 (44.9) | 59 (55.1) | 0.341 |
| Enrollment process | 106 | 49 (46.2) | 57 (53.8) | 0.519 |
| Public trust in services | 98 | 46 (46.9) | 52 (53.1) | 0.641 |
| Available human resources | 67 | 33 (49.3) | 34 (50.7) | 0.985 |
| Financial status | 49 | 22 (44.9) | 27 (55.1) | 0.539 |
*Statistically significant at p < 0.05; **Statistically significant at p < 0.001; #Multiple responses; figures in parentheses are %ages.