Table 2.

Thematic content analysis: benefits of telehealth themes and number of items (n = 95)

Theme	n
Increased access for clients (e.g., not having to drive long distances)	22
Increased sense of safety from COVID-19 (e.g., social distancing and protection)	17
Increased flexibility (e.g., better able to accommodate family and professional needs)	13
Continuity of care (e.g., no risk of lapse in services due to pandemic)	12
Creativity and innovation in service delivery (e.g., enhancing services with tech)	10
Positive impact on the provider’s well-being (e.g., better work-life balance)	10
Other benefits (e.g., convenient and easy to use, etc.)	6
Increased work efficiency (e.g., less travel time resulted in more productivity)	3