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. 2022 Dec 30;8(1):87–99. doi: 10.1007/s41347-022-00296-w

Table 3.

Thematic content analysis: challenges of telehealth themes and number of items (n = 85)

Theme n
Technology (e.g., internet connections and adequate hardware) 22
Client engagement (e.g., distractions and cancelled appointments) 15
Privacy (e.g., concerns about access to private communication) 11
Adapting services to telehealth (e.g., learning curves on multiple fronts) 10
Logistical challenges from working at home (e.g., personal responsibilities) 9
Negative impact on provider (e.g., zoom fatigue and exhaustion) 7
Other consequences (e.g., preferred face to face, obtaining client buy-in, etc.) 7
Challenges in addressing client safety (e.g., ability to assess risk) 4