Table 2. PCC scale items, means, % missing, standardized variables item/total correlations and alpha if item deleted.

PCC Scale Item*	Mean (range = 1–4)	% Missing	Correlation with Item Total	Cronbach’s Alpha if Deleted
Questions	3.54	1.62	0.74	0.920
Attention	3.25	2.03	0.78	0.917
Decisions	3.41	2.03	0.79	0.916
Understood	3.54	1.93	0.80	0.915
Explain	3.59	2.03	0.76	0.919
Time	3.26	2.33	0.78	0.916
Feelings	3.17	2.57	0.76	0.919

* Full text of item

Question: “Give you the chance to ask all the health-related questions you had”

Attention: “Give the attention you needed to your feelings and emotions”

Decisions: “Involve you in decisions about your health care as much as you wanted”

Understood: “Make sure you understood the things you needed to do to take care of your health”

Explain: “Explain things in a way you could understand”

Time: “Spend enough time with you”

Feelings: “Help you deal with feelings of uncertainty about your health or health care.”