Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Strategies used for crisis communication
| No. of strategies (= Strategy No.) | Including |
|---|---|
| 1 | Information (I) |
| 2 | I + expressing regret (ER) |
| 3 | I + ER + apology (A) |
| 4 | I + ER + A + compensations (C) |
| 5 | I + ER + A + C + expressing control (EC) |
| 6 | I + ER + A + C + EC + highlighting good deeds done in the past |
