Table 1.

Patient-centered measurement (PCM) team-mapping method.

Description: Provides clarity of care team roles and responsibilities, where the team consists of patients, providers (i.e.,, staff and clinicians) and analysts, and may extend to family members, community members and peers.

Possible Tools and Resources: Mind mapping tools 51, team-mapping tools 48, personas 48, trained facilitator 48, group interviews 52, community resources 48, community health profile 53, PCM best practice guidance 54

Leads the team1 through mapping exercise(s) to:

Identify new or current activities introduced through PCM

Discuss alternative scenarios PCM collection

Prioritize essential activities that need to be addressed for PCM integration

Develop strategies to address priority areas

Revisit map in future discussions to assess unintentional changes and/or improvements through the introduction of PCM