Table 3. Adaptation of the DV Intervention According to the Key Barriers Affecting Systems Readiness .
Building Blocks | Key Barriers Affecting Systems Readiness | Adaptations to DV Intervention Content |
Governance and leadership | DV policies are loose and broad | Provide clear information on guidelines and referral flow during training. Develop and disseminate leaflets detailing Standard Operating Procedures and care flows. |
Managers do not prioritize DV | Include/invite managers in the DV training. Discuss how to consider DV as a performance indicator in consultative committee. |
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Productivity goals affect identification and consultation times for DV | Lower expectations, keep DV response simple: how to ask and how to respond and refer quickly – using role-plays. | |
Health workforce Service delivery Health information systems |
Lack of clear professional roles | Intervention clarifies roles for all health professionals, managers and NPV teams. |
Lack of clear protocol and flows | Establish an agreed protocol and flow based on current policies and international evidence. | |
Lack of empathy around women’s choices leading to blaming and pushing ‘solutions’ onto survivors using own values and beliefs | Use interactive game (‘In your shoes’ Brazilian version) and role plays to ensure healthcare providers understand women and act more person centred. | |
Weakness and low visibility of NPV | Special training for the group to reinforce their role. | |
Providers fear of family retaliation | Discuss infrastructure to guarantee confidentiality, safety plan for women and providers (including home visits), and clarify manager’ support in relation to safety. | |
Lack of clarity regarding the mandatory report to the epidemiological surveillance | Discuss the importance of epidemiological surveillance, how to complete the form and clarify how the data is used. | |
Coordination | Lack of knowledge about intersectoral network and limited collaboration | Organize introductory meetings between specialized services and NPV teams. |
Abbreviations: PHC, primary healthcare; NPV, violence prevention nucleus; DV, domestic violence.