Table 10.
Summary of Nominal Group Technique statements and scores for suggested changes to intervention pharmacist consultation based on video prototype.
| Change statements | HCPa rank score (maximum 55) | Patients rank score (maximum 30) | Total rank score (maximum 85) | Design changed? |
| Add in a more formal written consent process (eg, sign a consent form) | 24 | 7 | 31 | No |
| Make sure that timing of medication taking is captured and checked | 17 | 14 | 31 | Yes |
| Check patient knows how to correctly use home monitoring equipment in the consultation before use (eg, peak flowmeter) | 22 | 7 | 29 | Yes |
| Include a verbal explanation that Flo is not a real person | 13 | 15 | 28 | Yes |
| Cover data protection and regulation in the verbal consent process | 18 | 6 | 24 | No |
| Talk about the expected benefits of using text messages to support medicines taking | 12 | 8 | 20 | No |
| Option for consultation to be done in patients’ home | 11 | 9 | 20 | No |
| Ensure that home blood pressure monitoring equipment is accurate (calibrated) prior to use | 13 | 4 | 17 | No |
| Confirm long-term conditions as part of the consultation | 2 | 13 | 15 | Yes |
| Add a question to assess adherence (eg, how many doses have you missed in the last 7 days) | 9 | 4 | 13 | No |
| Add in verbal instructions on how to cancel text messages | 5 | 3 | 8 | No |
| Provide an estimation of how many text messages the patient is likely to receive | 8 | 0 | 8 | No |
aHCP: health care professional.