Table 4.

Summary of Nominal Group Technique statements and scores for suggested changes to the video of pharmacy assistant inviting patients to the intervention.

Change statements	Ranking score (maximum 30)	Design changed?
Patient should be offered help to complete the questionnaire if they need it	28	Yes
The patient information leaflet should be offered before the patient is asked to complete the questionnaire	19	Yes
Patient should be offered the option to complete the questionnaire in the consultation room or at home and bring in later	16	Yes
Communication should be at the same level (eg, both sitting down or both standing)	15	Yes
The pharmacy assistant should ask the patient if they have a mobile phone before introducing them to the service	13	No
There needs to be a way of offering the service to patients who may have medicines delivered or who are housebound	11	Yes
Pharmacists should also offer the service if issues are identified as part of a medication review	5	No