Table 2.
Cumulative SHAP values for different sources and types of linguistic cues in the perceived helpfulness predictive model.
| Counselors source | Counselees source | Counselor-counselee synchrony | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
Negative effect | Positive effect | Total effect | Negative effect | Positive effect | Total effects | Negative effect | Positive effect | Total effects | Total effects |
| Affective processes | −0.1090 | 0.1082 | 0.2172 | 0 | 0 | 0 | \ | \ | \ | 0.2172 |
| Biological processes | −0.0775 | 0.0713 | 0.1488 | 0 | 0 | 0 | \ | \ | \ | 0.1488 |
| Cognitive processes | −0.5318 | 0.2821 | 0.8139 | 0 | 0 | 0 | \ | \ | \ | 0.8139 |
| Drives | −0.0592 | 0.0060 | 0.0653 | 0 | 0 | 0 | \ | \ | \ | 0.0653 |
| Informal language | −0.0942 | 0.1055 | 0.1998 | −0.0047 | 0.0579 | 0.0625 | \ | \ | \ | 0.2623 |
| Numbers | −0.0576 | 0.0115 | 0.0691 | 0 | 0 | 0 | \ | \ | \ | 0.0691 |
| Perceptual processes | −0.0709 | 0.1291 | 0.2000 | 0 | 0 | 0 | \ | \ | \ | 0.2000 |
| Personal concerns | −0.1341 | 0.1781 | 0.3123 | 0 | 0 | 0 | \ | \ | \ | 0.3123 |
| Personal pronouns | −0.4995 | 0.7505 | 1.2500 | 0 | 0 | 0 | \ | \ | \ | 1.2500 |
| Prepositions | −0.0685 | 0.0118 | 0.0803 | 0 | 0 | 0 | \ | \ | \ | 0.0803 |
| Relativity | −0.0458 | 0 | 0.0458 | 0 | 0 | 0 | \ | \ | \ | 0.0458 |
| Social processes | −0.0409 | 0 | 0.0409 | 0 | 0 | 0 | \ | \ | \ | 0.0409 |
| Stylistic | −0.6109 | 1.2431 | 1.8539 | 0 | 0.1074 | 0.1074 | \ | \ | \ | 1.9613 |
| Time orientations | −0.1785 | 0.2092 | 0.3877 | 0 | 0 | 0 | \ | \ | \ | 0.3877 |
| AffectSIM | \ | \ | \ | \ | \ | \ | −0.0300 | 0.0636 | 0.0936 | 0.0936 |
| LSM (mean) | \ | \ | \ | \ | \ | \ | −0.0255 | 0.0288 | 0.0544 | 0.0544 |
| SymptomsSIM | \ | \ | \ | \ | \ | −0.0279 | 0.0387 | 0.0665 | 0.0665 | \ |
See Table A1 for definitions and descriptions of the types of language cues in the above table.