Table 3.
Factor | Frequency n (%) |
Mean ± SD | ||
---|---|---|---|---|
Objective factor | Type of containment | Verbal | 76 (92.9) | - |
Physical | 4 (4.3) | - | ||
Verbal and physical | 2 (2.8) | - | ||
Subjective factors | Immediate behavioral actions | Early detection of the attacker | 58 (70.7) | - |
Communication techniques | 20 (24.4) | - | ||
Surveillance system | 13 (15.9) | - | ||
Securing of the attacker | 9 (11.0) | - | ||
Presence of colleagues | 8 (9.8) | - | ||
Presence of superiors | 3 (3.7) | - | ||
Emotions | Anger | 39 (47.6) | - | |
Frustration | 39 (47.6) | - | ||
Fear | 30 (36.6) | - | ||
Disappointment | 12 (14.6) | - | ||
Sadness | 3 (3.7) | - | ||
Injustice | 3 (3.7) | - | ||
Intensity of any emotion (0–5) | 82 (100.0) | 3.6 ± 1.5 |
Note: SD: standard deviation.