Table 9.

General management techniques suggested in the videos.

Categories	Examples
For patients	Communicate openly (figure out what specifically triggered fear) Schedule appointment at an earlier time Avoid researching information on the internet
For dental practitioners	Communication (figure out what specifically triggered fear) Building a trusting relationship Show compassion/empathy/reassurance Discuss with patients before treatment Acknowledge patient’s anxiety Allow patients to ask questions Make general body language Make eye contact Active listening