Table 3.
Frequency and Types of Patient‐Reported Diagnostic Process‐Related Breakdowns (PRDBs) in Visit Notes
| All Participants With at Least 1 PRDB: | Patients With Fair or Poor Physical Health and at Least 1 PRDB | Patients With Education ≤ High School and at Least 1 PRDB | Patients Who Speak a Primary Language Other Than English at Home and at Least 1 PRDB | |||||
|---|---|---|---|---|---|---|---|---|
| N = 1,466 | N = 363 | N = 4 3 | N = 86 | |||||
| PRDB Category | N | % | N | % | N | % | N | % |
| Access | 4 | 0.3% | 2 | 0.6% | 0 | 0.0% | 0 | 0.0% |
| Medical history | 862 | 58.8% | 198 | 54.6% | 16 | 37.2% | 47 | 54.7% |
| Physical exam | 100 | 6.8% | 20 | 5.5% | 3 | 7.0% | 6 | 7.0% |
| Tests/Referrals | 134 | 9.1% | 19 | 5.2% | 4 | 9.3% | 13 | 15.1% |
| Explanation/Plan | 227 | 15.5% | 70 | 19.3% | 7 | 16.3% | 16 | 18.6% |
| Communication and Respect | 498 | 34.0% | 170 | 46.8% | 19 | 44.2% | 33 | 38.4% |
| Other | 59 | 4.0% | 12 | 3.3% | 0 | 0.0% | 3 | 3.5% |