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. 2022 Jul 31;58(1):67–77. doi: 10.1111/1475-6773.14039

TABLE 3.

Prominent determinants and suggested strategies to facilitate uptake of Z‐codes

Level Determinants Strategies
Innovation
  • Complexity of documentation method

  • Risk of SDOH information being out of date or inaccurate

  • Concern about sensitive information following patients

  • EHR modifications to streamline documentation and SDOH data visibility

  • EHR reminders

  • Provide information on utility & impact of using Z‐codes

Individual
  • Lack of awareness of Z‐codes

  • Limited knowledge about social needs

  • Discomfort discussing and documenting patient social needs

  • Provider training (identifying and discussing SDOH, using Z‐codes)

  • Ongoing online education

  • Use of clinical documentation improvement champions to increase SDOH screening and documentation

  • Brief instruction documents

Interpersonal
  • Patient level of trust and comfort with provider

  • Patient fear of negative consequences of SDOH documentation

  • Adaptability and tailoring of screening and documentation procedures

  • Demonstrations of how to discuss and document SDOH information

Organizational
  • SDOH documentation not a departmental priority

  • Lack of tangible supports for systematic documentation

  • Limited time to address competing priorities

  • Standardized SDOH screening tool

  • Standardize workflows for documenting SDOH, patient referrals to supportive services

  • Incorporation of SDOH‐focused content in grand rounds

  • Dedicated social work staff to discuss patient social needs

  • Collaboration between billing and compliance department and clinical documentation team to create guidance on Z‐code use

Environmental
  • Higher rate of reimbursement for medical complexity compared to social complexity

  • Guidance from professional organizations, such as the American Diabetes Association