Table 3.

Examples of meaning units, condensed meaning units and sub categories—content area: efficiency.

Meaning unita	Condensed meaning unit	Sub category
‘…we have about 10 different inboxes … that we should monitor preferably every day… everything including lab answers, and notes, and e-mails, and messages internally, and prescriptions, and all. There are ten different places we have to keep track of, sign off for… And [the e-consultation platform] has somehow become just another such inbox, and what I and my colleagues experience is that it is quite stressful’ [interview #08]	[The e-consultation platform] becomes just another inbox to keep track of and it contributes to stress	Adding on responsibilities
‘You must not forget that you have to do it at certain times of the day. So, it becomes an additional thing we must do’ [interview #01]	[The e-consultation platform] becomes an additional responsibility

^aRelevant quotes translated into English.