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. 2023 Jan 5;10:1005265. doi: 10.3389/fpubh.2022.1005265

Table 1.

Influencing factors of channel migration intention.

Scholar (year) Factors Content
Gupta et al. (38),
Trampe et al. (39)
Consumers Perceived risk, self-efficacy, consumer trust and so on
Baker et al. (35) Products Price, experience, brand marketing, etc.
Li et al. (44),
Woodruff (45),
Millstein et al. (46)
Channels Transaction cost, service quality, convenience, transaction risk, etc.
Mwencha et al. (47),
Verhoef et al. (48)
Context Physical conditions, urgency, etc.