Table 1.
Influencing factors of channel migration intention.
| Scholar (year) | Factors | Content |
|---|---|---|
| Gupta et al. (38), Trampe et al. (39) |
Consumers | Perceived risk, self-efficacy, consumer trust and so on |
| Baker et al. (35) | Products | Price, experience, brand marketing, etc. |
| Li et al. (44), Woodruff (45), Millstein et al. (46) |
Channels | Transaction cost, service quality, convenience, transaction risk, etc. |
| Mwencha et al. (47), Verhoef et al. (48) |
Context | Physical conditions, urgency, etc. |