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. 2023 Jan 18;23:52. doi: 10.1186/s12913-022-09016-9

Table 3.

Descriptive statistics of the respondents

Number of respondents (n) Percentage (%) or mean (SD)
Gender 885
Male 429 48%
Female 456 52%
Age 885 54 (16.53)
18–39 years 238 27%
40–64 years 418 47%
65 years and older 229 26%
Education 873
Low (none, primary school or pre-vocational education) 93 11%
Middle (secondary or vocational education) 367 42%
High (professional higher education or university) 413 47%
Health (self-reported) 829
Bad/fair 144 17%
Good 384 46%
Very good/excellent 301 36%
Health Insurer Trust Scale (range 11–55) 805 37 (5.78) (range: 13–54)
Suppose you need one of the above-mentioned types of advice1. Would you approach your health insurer about this? 745
Definitely/probably not 304 41%
Definitely/probably yes 441 59%
What would you think if your health insurer actively approached you with advice1, for example about the quality of a specific care provider? 685
(Very) unpleasant 368 54%
I would like that/ really appreciate that 317 46%

1 advice on what the most suitable care provider, waiting list mediation, guidance in arranging care or assistance in preparing a meeting with a doctor