Table 8.
Item-wise gap in assurance dimension (n = 601).
| Sl. | Items | Perceived (P) |
Expected (E) |
Gap (P-E) | Rank | ||
|---|---|---|---|---|---|---|---|
| s | s | ||||||
| AS1 | The school has an unbiased grading system | 3.24 | 1.189 | 4.78 | 0.566 | −1.54 | 2 |
| AS2 | Teachers have sufficient subject matter knowledge | 3.41 | 0.964 | 4.40 | 0.702 | −0.99 | 5 |
| AS3 | The school and students have a good relationship | 3.32 | 1.020 | 4.48 | 0.694 | −1.16 | 4 |
| AS4 | The school equips students with the necessary theoretical and practical knowledge for their future endeavors | 2.99 | 1.039 | 4.27 | 0.772 | −1.28 | 3 |
| AS5 | Teachers devote time to students outside of class | 2.55 | 1.184 | 4.51 | 0.778 | −1.96 | 1 |