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. 2022 Nov 29;26(1):452–462. doi: 10.1111/hex.13678

Table 1.

Engagement platforms used to build and engage a community of practice

Initiative Description
Health Literacy Hub website The Health Literacy Hub website built during 2018 is designed to largely support staff development, exchange of ideas and information, and to facilitate access to useful, best practice health literacy tools and resources. To this end, the website is organized on three levels:
Level 1—Publicly accessible, including information about health literacy and the Health Literacy Hub, and external links to support consumers to find health information, access health services etc.
Level 2—Accessible through registration to health professionals and the academic community, providing access a wide range of educational materials, practical tools and advice on health literacy.
Level 3—Accessible to Western Sydney Local Health District staff only, including access to an online system to support staff in developing health literate consumer information.
Health literacy seminar series The bi‐monthly seminar series introduces health literacy concepts (e.g., e‐health literacy), evidence‐based health literacy interventions and practices (e.g., teachback), and relevant policy (e.g., the Australian National Standards) in an accessible manner. The annual programme is formulated collaboratively by researchers, health staff and consumers, and seminars are generally co‐presented by an academic and healthcare professional.
Community of practice mailing list An electronic mailing list was developed to facilitate the distribution of information to Community of Practice members, such as information about upcoming seminars and available health literacy resources. The mailing list is also intended to foster interactivity between members, such as through moderated problem solving.
Meetings and consultations The Hub has strategically engaged with people embarking or already undertaking health literacy initiatives for consultation, advice, the shaping of ideas or proposals and determining ways of engaging more directly with researchers. This has been facilitated through co‐location of university and health staff within the Local Health District.
Targeted training The Hub has also led formal, targeted training in health literacy with over 190 clinical (Allied Health; Child and Family Health Nursing) and preclinical (Pharmacy; General Practice) staff and students to date. Building ‘capability ecosystems’ 12 in this way is intended to improve access to research and evidence‐based health literacy practices, as well as expand the circle of stakeholders engaged with research.