Strongly Disagree	Neutral	Strongly Agree
1	In the community, some customers would offer suggestions when I needed help.	1   2   3   4   5   6   7
2	In the community, some customers gave me information to help me overcome the problem.	1   2   3   4   5   6   7
3	In the community, some customers helped me discover the course and provided me with suggestions to solve the problem.	1   2   3   4   5   6   7
4	In the community, some customers told me the way to solve the problem.	1   2   3   4   5   6   7
5	When I am faced with difficulties, some customers on the community are on my side with me.	1   2   3   4   5   6   7
6	When I am faced with difficulties, some customers on the community comforted and encouraged me.	1   2   3   4   5   6   7
7	When I am faced with difficulties, some customers on the community listened to me talk about my private feelings.	1   2   3   4   5   6   7
8	Some customers on the community expressed interest and concern in my well-being.	1   2   3   4   5   6   7