Table 2. Articles Examining Care Partner Access and Use of the Patient Portal.
Study characteristic | Adolescents | Adults |
---|---|---|
Panel A: care partner registration for the portal | ||
No. of articles | 1 | 6 |
Health care professional | ||
Academic medical center | 1 | 3 |
Integrated managed care consortium | 0 | 2 |
Not reported | 0 | 1 |
Inclusion criteria | ||
Registered users | 1 | 3 |
Cohort defined by health condition | 0 | 3 |
Care partner registration, % | ||
<1 | 1a | 1 |
1-3 | 0 | 5 |
>3 | 1a | 0 |
Panel B: care partner use of the portal | ||
No. of articles | 3 | 10 |
Data source | ||
Electronic medical record | 3 | 4 |
Survey | 0 | 6 |
Health care professional | ||
Academic medical center | 3 | 3 |
Integrated managed care consortium | 0 | 2 |
Not reported | 0 | 5 |
Proportion of care partners using the portal, % | ||
<10 | 0 | 2 |
10-30 | 0 | 3 |
>30 | 3 | 5 |
Panel C: care partner engagement in direct messaging through the portal | ||
No. of articles | 1 | 5 |
Health care professional | ||
Academic medical center | 0 | 2 |
Integrated managed care consortium | 0 | 1 |
Other/not reported | 1 | 2 |
Inclusion criteria | ||
Registered users | 1 | 3 |
Cohort defined by health condition | 0 | 2 |
Care partner direct messaging | ||
Using own identity credentials, % | ||
<1 | 0 | 1 |
1-3 | 0 | 2 |
Using patient identity credentials, % | ||
<5 | 0 | 1 |
5-20 | 0 | 1 |
21-60 | 1 | 2 |
Steitz et al38 differentiated delegates from surrogates. Delegates were defined as proxies for adults; surrogates were defined as proxies for children or adolescents younger than 18 years.