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. 2022 Dec 28;5(12):e2248696. doi: 10.1001/jamanetworkopen.2022.48696

Table 2. Articles Examining Care Partner Access and Use of the Patient Portal.

Study characteristic Adolescents Adults
Panel A: care partner registration for the portal
No. of articles 1 6
Health care professional
Academic medical center 1 3
Integrated managed care consortium 0 2
Not reported 0 1
Inclusion criteria
Registered users 1 3
Cohort defined by health condition 0 3
Care partner registration, %
<1 1a 1
1-3 0 5
>3 1a 0
Panel B: care partner use of the portal
No. of articles 3 10
Data source
Electronic medical record 3 4
Survey 0 6
Health care professional
Academic medical center 3 3
Integrated managed care consortium 0 2
Not reported 0 5
Proportion of care partners using the portal, %
<10 0 2
10-30 0 3
>30 3 5
Panel C: care partner engagement in direct messaging through the portal
No. of articles 1 5
Health care professional
Academic medical center 0 2
Integrated managed care consortium 0 1
Other/not reported 1 2
Inclusion criteria
Registered users 1 3
Cohort defined by health condition 0 2
Care partner direct messaging
Using own identity credentials, %
<1 0 1
1-3 0 2
Using patient identity credentials, %
<5 0 1
5-20 0 1
21-60 1 2
a

Steitz et al38 differentiated delegates from surrogates. Delegates were defined as proxies for adults; surrogates were defined as proxies for children or adolescents younger than 18 years.