Table 2.

Findings from 85 included publications. Check-mark indicates content relevant to one of seven Primary Categories or 17 sub-categories (miscellaneous sub-category discussed in the Results). HCW = Healthcare Worker.

Primary Categories	Engagement and Funding			Training and Technical Support		Infrastructure	System Utility				HCW—Mobile Phone Cost and Ownership			Motivation and Staffing		Patient—Mobile Phone Cost and Ownership
Sub-Category	Multi-Sectoral Engagement	Strong Community Participation and Ownership	Political Leadership and Funding	Technical Service and Support	Training and Education	Availability and Reliability	Context and Content	Flexible Communication	Privacy, Confidentiality, and Security	Socio-Cultural Issues	Mobile Phone Ownership	Affordability and Cost	Phone Charging Issues	Adequate Personnel and Workload	Motivation and Commitment	Mobile Phone Ownership	Affordability	Miscellaneous
Author & Year
Madon et al., 2014 [62]			√			√					√
Pérez et al., 2014 [63]						√					√
Huq et al., 2014 [64]							√										√
Lemay et al., 2012 [65]						√	√
Littman-Quinn et al., 2013 [66]		√	√			√				√
Nonaka et al., 2014 [67]								√			√
Petrucka et al., 2013 [68]		√			√
Rassi et al., 2018 [69]					√				√			√
Stroux et al., 2014 [70]					√	√
Mehta et al., 2018 [71]						√						√		√	√	√
Ngabo et al., 2012 [72]			√	√	√										√			√
Ramukumba et al., 2019 [73]					√		√
Teriö et al., 2019 [74]				√			√		√						√
Ayiasi et al., 2015 [75]								√						√	√
Jennings et al., 2013 [76]										√
Shiferaw et al., 2018 [77]					√	√	√											√
Medhanyie et al., 2015 [78]				√		√									√
Campbell et al., 2014 [79]						√	√								√
Georgette et al., 2016 [80]		√	√					√
Källander et al., 2013 [81].		√				√	√
Lindberg et al., 2019 [82]			√				√
Allsop et al., 2019 [83]			√	√	√	√	√	√				√	√		√	√
Barnor-Ahiaku, 2016 [84]			√		√						√	√			√
Kaonga et al., 2013 [85]			√
Karari et al., 2011 [86]			√		√	√
Fischer & Sebidi, 2019 [87]					√						√	√		√
Ginsburg et al., 2015 [88]					√	√	√									√
Hirsch-Moverman et al., 2017 [89]					√		√
Khalala et al., 2013 [90]	√				√	√				√
Little et al., 2013 [91]	√			√	√	√	√				√
Musabyimana & Ruton, 2018 [92]	√			√	√										√
Mwendwa, 2016 [93]	√				√	√		√					√
Shovlin et al., 2013 [94]	√				√	√			√
Stanton et al., 2015 [95]	√				√	√	√				√
Tumusiime et al., 2014 [96]	√				√
White et al., 2016 [97]	√				√	√	√							√
Lamanna & Byrne, 2019 [98]	√				√
Perosky et al., 2015 [99]	√				√	√
Watkins et al., 2018 [100]	√				√							√				√
Woods et al., 2012 [101]	√				√	√
Bhatt et al., 2018 [102]	√				√	√	√					√			√
Chaiyachati et al., 2013 [103]	√				√	√	√								√
DeRenzi et al., 2011 [104]	√				√	√							√					√
Medhanyie et al., 2017 [105]	√				√
Zakus et al., 2019 [106]	√				√			√
Chirambo et al., 2018 [107]	√			√	√		√	√						√
Agarwal et al., 2015 [108]					√	√	√								√
Jones et al., 2012 [109]					√	√		√
Modi et al., 2015 [110]				√	√	√	√				√				√
Shah et al., 2018 [111]					√	√
Vedanthan et al., 2015 [112]					√	√	√							√
Nilseng et al., 2014 [113]					√	√					√
Surka et al., 2014 [114]					√		√				√
Coetzee et al., 2018 [115]					√	√	√		√						√
Thomsen et al., 2019 [116]					√		√
Gouse et al., 2018 [117]					√
Shozi et al., 2012 [118]				√		√	√			√
Chang et al., 2011 [119]				√			√		√		√		√		√
Hamainza et al., 2014 [120]						√					√		√
Laktabai et al., 2018 [121]						√		√					√
Medhanyie et al., 2015 [122]						√												√
Mannik et al., 2018 [123]						√						√
Alberts et al., 2014 [124]						√	√											√
Manda & Herstad, 2010 [125]						√				√	√		√					√
van Heerden et al., 2017 [126]						√	√		√						√
Martinez et al., 2018 [127]							√
Brandt & Hidalgo, 2019 [128]							√							√
Chang et al., 2013 [129]							√					√
Chang et al., 2013 [130]							√				√				√
Armstrong et al., 2012 [131]							√
Crumley et al., 2018 [132]							√							√
O’Connor et al., 2017 [133]							√
Mburu & Oboko, 2018 [134]							√
Vélez et al., 2014 [135]							√	√
Tariq & Akter, 2011 [136]							√		√
Mall et al., 2013 [137]							√			√
Zurovac et al., 2013 [138]								√			√	√
Dean et al., 2012 [139]								√	√
Nhavoto et al., 2017 [140]									√		√
Mahmud et al., 2010 [141]												√						√
Hwabamungu & Williams, 2010 [142]												√
Rajan et al., 2016 [143]														√
Kaunda-Khangamwa & Steinhardt, 2018 [144]															√			√
Hashmi & Khan, 2018 [145]															√			√
Manjunath et al., 2011 [146]																		√