Table 4.

Square root of AVE and correlation coefficient between variables.

Variables	1	2	3	4	5
1. Consumers’ negative emotions	0.793
2. Relationship quality between consumers and tourism suppliers	−0.507	0.764
3. Relationship quality between consumers and OTAs	−0.285	–0.616	0.778
4. Consumers’ forgiveness	−0.532	0.631	0.496	0.772
5. Consumers’ repurchase intention	−0.438	0.473	0.597	0.628	0.766