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. 2023 Jan 25;49(1):102287. doi: 10.1016/j.pubrev.2023.102287

Table 7.

Mean Comparison of Crisis Response Strategies on Transparency efforts.

Presence
Absence
t value P value
M SD M SD
Denial 3.16 0.93 3.61 0.80 3.812 0.000
Shifting the blame 3.25 0.78 3.62 0.85 3.596 0.000
Minimization 3.18 0.81 3.67 0.82 4.959 0.000
Justification 2.99 0.89 3.67 0.77 6.296 0.000
Bolstering 3.71 0.77 3.30 0.87 4.571 0.000
Corrective action 3.73 0.77 3.31 0.87 4.612 0.000
Apology 3.71 0.79 3.20 0.93 5.248 0.000