Table 5.

Timepoints and details of reminders

Milestone	First email	Second email	Third emaila
Project process reminders (high- and low-intensity intervention group and control group hospitals)
EOI received to participate in study	Email to sign Agreement Form, nominate clinical champion(s), complete organisational survey online and assist with obtaining site-specific governance approval	Two weeks later same email if no response	Two weeks later same email if no response
Site-specific governance approval received	Confirmation email sent
Data collection reminders (high- and low-intensity intervention group and control group hospitals)*
Pre-implementation audit	Email sent 1 week before pre-implementation audit date (3 months post-study commencement) with data entry instructions	Email sent 2 weeks after pre-implementation audit date if no data entry	Email sent 4 weeks after pre-implementation audit date if no data entry
Completion of pre-implementation audit and data queries from statistician	Confirmation email sent with any requests for data checks (if required) based on preliminary data cleaning 1 week after completion of audit
Reliability cases sent to hospitals for data checks	Email sent requesting data reliability checks 1 week after completion of audit	Email sent 2 weeks later if no response	Email sent 2 weeks later if no response
Pre-implementation audit and feedback report	Email sent with report 2 weeks after completion of audit
Post-implementation audit	Email sent on post-implementation audit date (6 months post-implementation)	Email sent 4 weeks after post-implementation audit date if no data entry	Email sent 6 weeks after post-implementation audit date if no data entry
Completion of post-implementation audit and data queries from statistician	Confirmation email sent with any requests for data checks (if required) based on preliminary data cleaning 1 week after completion of audit
Reliability cases sent to hospitals for data checks	Email sent requesting data reliability checks 1 week after completion of audit	Email sent 2 weeks later if no response	Email sent 2 weeks later if no response
Post-implementation audit and feedback report	Email sent with report 2 weeks after completion of audit
Intervention reminders (high-intensity and low-intensity intervention group hospitals only)
FeSS Protocol implementation	Email sent requesting multidisciplinary meeting date/s	Email sent 2 weeks later if no response	Email sent 2 weeks later if no response
Action plan	Email sent requesting action plan	Email sent 2 weeks later if no response	Email sent 2 weeks later if no response
FeSS Protocol implementation ‘go-live’ date	Email sent 1 month after meeting requesting ‘go-live’ date	Email sent 1 month later if no response	Email sent 2 weeks later if no response

^aFurther email prompts may be required; ^*Control group hospitals do not receive emails with the audit and feedback report