Table 6.

Email and telephone external remote support^a

Email ▪ Proactive emails from research team to clinical champions during key milestones (post-randomisation; post-receipt of online FeSS education package; post-multidisciplinary meeting; commencement of 3-month bedding down period) ▪ Reactive emails from clinical champions to research team when required Telephone ▪ Proactive telephone contact from research team to clinical champions following completion of pre-implementation audit data collection ▪ Reactive telephone contact from clinical champions to research team when required

^aHigh-intensity external remote facilitation (proactive and reactive); low-intensity external remote facilitation (reactive only)