Table 2.
Description of the PSQ-18 in different subscales.
| Serial Number | PSQ-18 subscale* | Number of items included | Item number included | Mean ±SD | Level of satisfaction (%) |
|---|---|---|---|---|---|
| 1. | General satisfaction | 2 | 3,17 | 3.85 ± 0.46 | 77 |
| 2. | Technical quality | 4 | 2,4,6,14 | 3.75 ± 0.32 | 75 |
| 3. | Interpersonal aspect | 2 | 10,11 | 3.6 ± 0.22 | 72 |
| 4. | Communication | 2 | 1,13 | 3.65 ± 0.11 | 73 |
| 5. | Financial aspect | 2 | 5,7 | 4.05 ± 0.14 | 81 |
| 6. | Time spent with doctor | 2 | 12,15 | 3.40 ± 0.23 | 68 |
| 7. | Accessibility and convenience | 4 | 8,9,16,18 | 3.67 ± 0.36 | 73.5 |
*
PSQ, Patients satisfaction questionnaire. The average scores of items included in the subscale were presented as mean ± SD; the percentage level of satisfaction was calculated using the formula as mean*100/5.