Table 3.

Discriminant validity.

	CR	AVE	SCC	PPC	RES	STWB	CVC
SC	0.912	0.603	0.776
CP	0.894	0.630	0.314	0.794
RES	0.946	0.715	0.261	0.176	0.845
CW	0.947	0.530	0.187	0.118	0.164	0.728
CVC	0.903	0.539	−0.061	−0.014	0.001	−0.091	0.734

CP is customer participation, while CCV is customer value Co-creation. RES is resilience, and CW is customer wellbeing.